Support & FAQ

Need help?

Browse the FAQ or contact us.

Frequently asked questions

How do I edit my listing?

Open “My listings”, click “Manage”, then save your changes.

How do I upgrade to PRO?

In Billing, select the PRO plan and confirm.

How does payment work?

Payment is handled from “Billing”. Until your listing is validated by an administrator, payment stays blocked. Once the listing is approved, you can complete payment from your Pro space and publication becomes automatic after confirmation. You can stop a subscription at the end of the current billing period. If you cancel before that date, no refund is issued.

How do I add photos?

From the listing, use “Add photos” to upload your visuals.

What is the image policy?

You can add up to 6 photos per listing. Images must accurately represent your hammam and services. Inappropriate, misleading, or unrelated photos may be flagged and can block validation. Prefer authentic, sharp, high-quality visuals.

How do I manage bookings?

Go to “Bookings” to confirm or cancel requests. An email is sent automatically to the client.

How do I enable bookings?

In “Bookings”, select your hammam and enable the booking option.

Why is there a badge in the menu?

The badge signals new activity: pending bookings or a support reply.

How do I change my password?

In “Settings”, enter a strong password and click “Save”.

Contact us

Any question about a listing, a subscription or an update?

Direct email: contact@hammam.world